Two Year Warranty

Our 4D Controls team consists of engineers and technicians with experience in industries such as mining, oil, gas, agriculture, and manufacturing. Our knowledge of these fields allows us to understand the importance of sourcing and delivering automation and control parts quickly when a breakdown occurs or when spares are required to keep production running without interruption.

At 4D Controls, we pride ourselves on our quality products and ensure they are in good working order when delivered. We achieve this by thoroughly inspecting, testing, and cleaning all items before dispatch, and protecting them with our 2-year warranty. If you find a fault within this 2-year time frame, please advise our sales team, and send your shipment to the branch from which you purchased the item. Once received, we will either repair, replace, or refund your order at the discretion of 4D Controls.

Additionally, we provide a 60-day return policy at 4D Controls. If for any reason you are not completely satisfied with your purchase, you can return the product within 60 days of the purchase date. Before sending the item back, please contact our sales team to initiate the return process. Once we receive the returned product at the branch from which it was purchased, our team will inspect it to ensure it is in the same condition as when it was dispatched. Upon successful inspection, we will issue a full refund. Please note that the cost of return shipping is the customer’s responsibility. For comprehensive details regarding our return policy, please refer to our terms and conditions. We are committed to quality and customer satisfaction, and we strive to provide a stress-free and gratifying experience for all our customers.

Please note that we are not affiliated with product manufacturers and the original manufacturer’s warranty DOES NOT apply to products purchased through 4D Controls.